You may return any new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of us sending an incorrect item. If you receive a damaged item, contact us, as most packages we send are insured, and we can assist you in filing a claim.
You should expect to receive your refund within two weeks of your return package being received by our office; however, in many cases you will receive a refund more quickly. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, you may either give us a call at (801) 589-5308 or send us an email at firstname.lastname@example.org. We will be happy to help you out.